DE
 

Imprint

DERTOUR Hotels & Resorts GmbH
Humboldtstr. 140-144
51149 Cologne
Germany
tel.: +49 (0) 2203 42 180
fax: +49 (0) 2203 42 323
mail: info@dertouristik-hotels.com
 
VAT number: DE811177969
Headqarters: Cologne
Commercial register, HRB 51388

Chief Executive Officer:

Dr. Ingo Burmester, Max-Peter Droll, Christian Grage, Karl J. Pojer


Responsible for content according to §55 RStV

Dr. Ingo Burmester, Max-Peter Droll, Christian Grage, Karl J. Pojer


Liability notice
Despite careful content control, we assume no liability for the content of external links. The content of the linked pages are the sole responsibility of their operators.

Concept, implementation, webhosting
Futureweb GmbH
Google Analytics and third party privacy policy

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your preferences of the website, in order to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website.

By using this website, you agree to the processing of data about you by Google in the manner and for the purposes set out above.

Furthermore, we point out that

  • Third parties, including Google, show ads on websites in the Internet.
  • Third-party providers, including Google, use cookies to serve ads based on a user's previous visits to our website.
  • As a user, you may disable the use of cookies by Google by visiting the respective page to disable Google advertising.

Platform for online dispute resolution of the European Commission:
http://ec.europa.eu/consumers/odr/

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

You can set your browser in a way that you are informed about the setting of cookies and allow cookies only in individual cases, the acceptance of cookies for certain cases or exclude and activate in general the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Compliance Protects the Company and its Employees

Compliance means the adherence to legal provisions and corporate standards of conduct. Compliance regulations aim to protect employees and the companyfrom harm. They form the foundation for our daily actions and apply to all employees including managers and directors.

Our employees are continually informed about our compliance regulations and receive personal advice upon request. Information from employees or external parties about potential misconduct, possible violations of law or offences such as corruption, are examined with great care and treated confidentially.
The compliance team of the DER Touristik Group can be reached via email here.

Principles of Conduct for Respectful Cooperation

Our principles of conduct are characterised by integrity and loyalty: We adhere to laws and statutes, engage in fair competition and are a reliable partner for our customers and business partners. As the tourism division of the REWE Group, we are guided by the Group’s standards of conduct. These are set out in the REWE Group code of conduct, and are equally binding for the DER Touristik Group. The code of conduct contains principles for our behaviour in business transactions and when dealing with one another. It provides us with orientation, and is at the same time an obligation for all who work on behalf of REWE Group.

You can find more information on compliance and the REWE Group code of conduct here.

REWE Group Hintbox

The Hintbox makes it particularly easy to submit compliance notices – anonymously if desired. In addition, the new tool enables smooth, data protection-compliant communication between whistleblowers and the responsible individual compliance departments within REWE Group.

However, people who want to submit compliance notices without using the digital tool can still contact the “ombudsman” of REWE Group.

Go to REWE Group Hintbox

Ombudsman of REWE Group

REWE Group has appointed the Munich lawyer Andreas von Máriássy as an external ombudsman. Employees, customers and business partners of REWE Group as well as DER Touristik Group can contact him personally and anonymously if they submit compliance information, or seek a neutral contact who is bound to secrecy. The informant can use this service free of charge, and contact is possible in German and English.

Ombudsman:
Andreas von Máriássy
Altheimer Eck 13 / II
80331 Munich
Email: mariassy@rae13.de

Human rights and environment: reporting violations

Our grievance procedure in connection with the German Act on Corporate Due Diligence Obligations in Supply Chains (LkSG) guarantees a trustworthy and at the same time transparent process in dealing with grievances about violations of human rights or environmental obligations. A grievance under the LkSG can be used to report suspicions of possible risks to human or environment rights or violations of due diligence obligation, such as forced labour, child labour, discrimination or the harmful contamination of soil, water and air, as well as detrimental noise and excessive water consumption which are linked to DER Touristik Group, its supply chains or its employees. Grievances can be submitted by employees as well as third parties via the grievance channel by DER Touristik Group (as part of REWE Group) – anonymously, if requested.

Customer complaints, for example about the quality of DER Touristik Group  products and services, are not considered grievances about human rights or environmental risks or due diligence violations. For these complaints, please do not hesitate to contact the customer service departments and hotlines.

We expressly encourage employees and external parties to inform us of any suspicion on human rights or environmental risks or due diligence violations. Whistleblowers must not suffer any occupational disadvantages as a result of submitting grievances. The grievance procedure follows a defined process, which is also set out in the Rules of Procedure. Impartiality is guaranteed at all times; those involved in the procedure are not bound by instructions and are obliged to maintain confidentiality.

Report a human rights or environmental violation